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Franke Kindred Canada Limited
1000 Franke Kindred Road
Midland, ON   L4R 4K9 CANADA
Telephone: 866-687-7465

>>Support > Warranty


Limited Buyer Warranty for Residential Sinks
Kindred brand sinks are guaranteed against defects in material or workmanship for any normal domestic purpose for which it is intended - in the case of Stainless Steel and Granite for as long as you own your sink. Should your sink prove defective for normal domestic purposes, Franke Kindred Canada Limited will provide to you a replacement sink of an equivalent model free of charge, provided the sink you own had been installed and maintained in accordance with instructions provided by Kindred Industries.

All costs of such replacement will be the responsibility of the buyer.
Franke Kindred Canada Limited will not liable if the sink has been:

  • Improperly installed
  • Used for abnormal purposes
  • Damaged resulting from abuse, such as heavy impact or dropped objects.

Franke Kindred Canada Limited shall not be liable for any inconvenience or expense for material or labour related to removal or replacement of the defective sink; nor for any loss or damage to any person or property resulting from the defective sink.

The exclusion or limitation of incidental or consequential damages may vary from jurisdiction to jurisdiction as do specific legal rights. The provisions of this warranty are non-transferable and not in modification of or subtraction from and applicable statutory warranties, rights or remissions.

Your defective sink must be returned to the place of purchase or contact Franke Kindred Canada Limited customer service for further instructions.

Limited Buyer Warranty for Accessories

Kindred brand accessories including hardwood cutting boards, ABS colanders and trays, and stainless steel colanders, baskets and grids are guaranteed to be suitable for any normal domestic purpose for which they are intended and without defects in material or workmanship for a period of one year from date of purchase.

Limited Buyer Warranty for Faucets

Every Kindred brand faucet is guaranteed to be suitable for any normal domestic purpose for which it is intended and without defects in material or workmanship for as long as the original purchaser owns their home, provided it has been installed and maintained according to Franke Kindred Canada Limited instructions. The only exception to this warranty shall be decorative faucet finish (non chrome plate) which shall be warranted for a period of two years from date of purchase.

This warranty gives specific legal rights, and you may also have other rights which vary from province to province or state to state.

Kindred Product Standards
We are proud to work with many fine organizations that develop and monitor product quality and design standards. It is through the co-operative efforts of these organizations that we promote the exchange of information, and foster innovation, for the benefit of all.

• ANSI American National Standards Institute
• CSA Canadian Standards Association
• IDSA Industrial Designers Society of America

• ISO International Standards Organization
• NKBA National Kitchen and Bath Association
• IAPMO International Association of Plumbing and Mechanical Officials


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